Privacy Policy
1. Overview
We respect your privacy. This policy explains what data REACTIVES collects, how it is used, stored, and your rights. We follow applicable privacy laws, including the GDPR (EU) and CCPA (California), to the extent they apply.
2. Data We Collect
- Account data (if created): username and/or email for leaderboard identity and account recovery.
- Gameplay metrics: scores, session length, Streak/HyperStack events, timestamps — used to balance gameplay and detect abuse. These metrics are not used to identify you personally.
- Ad delivery identifiers: limited device identifiers used by AdMob solely for ad delivery and frequency capping on iOS (e.g., IDFA where applicable). We do not set cookies and do not use pixel tracking on the website or in the app.
- Crash and performance logs: minimal technical logs to diagnose stability problems.
- Account moderation data (anti-cheat signals): device-level and gameplay anomaly signals used to protect leaderboards and service integrity.
- Consent signals: your choices made via Apple’s App Tracking Transparency (iOS) or Google’s UMP (Android/EEA).
3. How We Collect
- Automatic: via our app and integrated SDKs (e.g., Firebase services and AdMob).
- Direct: when you contact us by email at info@reactivesgame.com.
Consent frameworks. On iOS we request permission for tracking via Apple’s App Tracking Transparency (ATT) where applicable. On Android in the EEA/UK we present Google’s User Messaging Platform (UMP) to capture advertising consent.
4. Why We Use Data
- Provide and improve gameplay, balance, and features.
- Operate leaderboards and save progress.
- Deliver optional rewarded ads without selling personal data.
- Prevent cheating and protect service integrity.
- Comply with legal obligations and respond to lawful requests.
Legal bases (where applicable): (a) performance of a contract (operate the app and leaderboards); (b) legitimate interests (security, fraud prevention, anti-cheat, service improvement); (c) consent (personalized ads where permitted); (d) legal obligations.
5. Sharing & Transfers
- Service providers: We use trusted providers (e.g., Google Firebase, AdMob, Apple) to host data and deliver services. They process data under our instructions.
- No sale of personal data: We do not sell personal data. We do not use cookies or pixel tracking.
- International transfers: If data is transferred across borders, we use safeguards recognized by applicable law (e.g., Standard Contractual Clauses under GDPR).
No cross-app tracking by us: We do not engage in cross-app tracking outside what platform advertising SDKs perform with your consent.
6. Security & Retention
- Access controls, encryption in transit, and minimization practices.
- Gameplay and diagnostic logs are typically retained up to 12 months unless we need them longer for security or legal reasons.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object or request data portability. To exercise rights, email info@reactivesgame.com. We will verify your request and respond as required by law.
8. Children
The app is suitable for general audiences (ages 4+). We do not knowingly collect personal data from children under 13 without verifiable parental consent. If you believe a child provided personal data, contact us at info@reactivesgame.com and we will delete it.
9. Changes
We may update this policy. We will post changes here with a new effective date. Significant changes may be announced in-app.
10. Your Choices
- Advertising & tracking: On iOS you can change tracking permission anytime in Settings > Privacy & Security > Tracking. On Android/EEA use the in-app consent (UMP) or device ad settings.
- Email contact: You can contact us to access, correct, or delete your account data.
- Do Not Track: Browser DNT signals are not configured for the app environment.
11. Rights & Complaints (GDPR/CCPA)
Depending on your location, you may request: access, correction, deletion, restriction/objection, or portability of your personal data. California residents may request disclosure/deletion and opt out of “sharing” for cross-context behavioral advertising. Submit requests at info@reactivesgame.com. We will verify and respond within statutory timelines. You may lodge a complaint with a data protection authority where you live or work.